QWest Sucks 37800 Times!
Tue January 7th, 2003 20:28 MSTThis time, it is personal! Publicly regulated utility monopolies are one of the necessary evils of our capitalist system. But, as shown in my Bureaucracy Essay, they can be just as bad as a “caring government agency.” Today I was run over by QWest, my telephone “service” provider.
Then you will understand why Google returns a whopping 37800 pages containing “qwest sucks!”
We discontinued our TV cable, computer cable and mobil service with Qwest in 11/02. They continued to bill us for the services, even after repeated phone calls. Each phone call to the Qwest representative found that the last call had never been recorded: “I’m sorry but we have no notes to show that you have called us before about this matter, and we have never received a disconnect notice.” Now in April of 2003, they have sent a bill of over $400.00 to a collection agency, to collect on services that were cancelled months ago. Qwest sucks!
I also was completely frustrated with the Qwest monopoly but just recently found out that there are alternatives. I am now with a company that cares about the individual and values the customer. As a result of the deregulation in Telco they now offer local phone service that is better and less expensive than Qwest. What is better is that the switch is made in the Qwest system so you keep your same phone number, don’t have to wait days on a technician, and Qwest takes the hit!!! If you are interested check out my link at www.excelir.com/backes or e-mail me at erik.backes@attbi.com
I hate Qwest. They sometimes let other people use my second phone line, they wont come out and fix the line noise problem without charging me over 100$, and the customer service is awful.
Qwest is full of shit, they charge you 27.50 on top of the regular charges, just to set up your line, when I called customer service, to ask what this charge was for, they told me that “there are a lot of behind the scenes things that we have to take care of, that we can’t discuss with you over the phone.” They also charged me six dollars for “long distance restriction” basically that means they charged me money because I did not want to have long distance service.
Hahaha. I was bored - Qwest had just timed out again on step 2 of trying to pay online so I opened a new tab and idly typed “Qwest sucks” into google.
I fell off my chair laughing when I saw how many sites there are. I’m going to check out the link from Mr. Backes - I sure hope someone else serves Santa Fe. I didn’t think anyone could suck harder tha US West. I was wrong.
I agree with all this and more. I have my own similar story which is pretty redundant. Anyways, does anybody know if there are manufactured bumper stickers saying “QWEST SUCKS!!” if so where and if not would anyone be intrested in getting one?? Contact laranling@aol.com
I disconnected my Qwest cable and internet over a month ago. I had a balance due me and I still haven’t recieved it. I called and I was told that it would take 3 to 4 months to send me a check and that my balance wasn’t worth escalating to a higher manager. That is crap customer service. I hate Qwest and I cannot wait for them to go out of business.
Unfortunately, I had to sign up for Qwest when I moved recently (no one else is in this area). I ordered two lines, voice mail and, due to the fact that I’ve had nothing but trouble getting lines hooked up with these bozos in the past, I also ordered the Complete Coverage Plan.
When we moved in, the guy showed up, worked on the box outside, then said that he couldn’t get it to work and then he left. The next day, we went on vacation for two weeks and I called them as soon as I got back because the lines were not working and I didn’t have VM.
Come to find out VM isn’t available in my area. As for the lines not working, they told me that they could send someone out but it would cost $60 plus an hourly rate. When I asked them about the Complete Coverage, they said I didn’t have it.
To make a long story short, I ordered it, a guy came out to fix it and they STILL charged me $325.
I called Comcast as soon as I got my bill, but they are still not in my area. They told my that in my state, they are taking away 700+ customers a week from Qwest.
Gee, is it any wonder?
Qwest is the worst…we have them for our long distance provider here at work. Getting off of them has proven to be a daunting task. We had to send a letter to them requesting to be taken off their long distance service, then another because they said we didn’t provide enough information.
The horrible thing about Qwest is it seems they charge for calls we don’t make. We are a small office, so pretty much know what calls we place in a month. Plus, most of our calls are in the general area (since that is where we deal with clients)…not way out to California at 6AM Pacific Time.
I had qwest for DSL. I have a home business line, and a personal line. they told me there was no difference in price if i had the dsl tied to my business line. they lied. cost $30 more/mth. and never got the 640k downloads they said i would. switched to cable internet and get more speed, better service and a lower cost/mth. as soon as my cable company provides dial up, qwest is history in our home!
My only regret about Qwest is that they don’t have any local offices, so I can’t beat them to death with my bare hands.
Here is another story for you. I noticed for the last few months that Qwest phone bill comes about 2 weeks or less before the due date. I was charged late fees the last few months because I did not pay the bill on time. You know how you normally take a mental note about when you received your bills and the thought of paying stays in your mind till the last week before the due date. Well, that is what I used to do before. One day, qwest decided without notice to send me the bill just 2 weeks before it is due. Ofcourse, since I am used to pay my bills on the third week or reception, I fell for their evil plan. For the last few months, I was charged late charges because I did not pay attention to the fact that they changed the time when they send me the bill. So, I called and guess what, I was put on hold three or four times and I was asked to enter the phone number I was calling about. They kept juggling me from one operator to another and kept asking the same stupid questions: name, address, blah, blah …etc. I wanted them either to send me the bill earlier or change the due date. Their intelligent answer was, emabrace yourself: WE CAN NOT DO THAT! “Why not?” I said. “Because the computer will not let us” They replied. I explained my dissatisfaction with their reply, especially, because I am a computer engineer and I know something about software engineering. I asked “Who designed your software? is it a guy from Mars?”. I could hear the operator giggling. I gotta admit: she was nice and professinal but ignorant. Anyway, she tried to offer me a solution. She said I can change the due date if I authorize them to change my telephone number!!!. I asked if that will extend the period between the time I receive the bill and the due date and she simply replied ” NO”. I do not know which answer is more stupid, her answer about not being able to change the due date because their super computer does not let them, or this last answer. They wanted me to change the phone number and go throught the agony of telling everybody I know about my new telephone number and still get no solution for extending the period of payment.
Before I was going to hang up, they wanted to sell me their DSL service. The nerves on these people, man. I told them that I was going to exercise with the idea, but since their service sucks, I am not gonna consider them for that service. They kept going on and on about the benifits of DSL. They do not get it. It is not the DSL, it is them!!!!.
If another phone company offers services in the area I live in, I would not have to think about it twice.
Qwest “crammed” me when i moved from one local calling area to another. They shifted my nice 3 cents a minute calling plan to 30 cents a minute without telling me what had happened. I don’t notice anything until i make the larger number of calls around the holidays to get whacked with a huge phone bill.
According to Qwest, they can steal from you if it takes more than 90 days for you to discover their theft.
Unconscionable.
When I moved to Colorado two years ago from California, Qwest needed SIX days to activate my phone line. Already unacceptable. But it gets better. When I moved across town a year later, Qwest couldn’t manage to simply transfer DSL service to the new address. It took at least 10 calls and some actual yelling over two months to get that accomplished. Then Qwest began offering internet service through MSN, for which they charged me $40, for just $30. Let me in on the savings, I said. No problem, they said — after I complained to someone’s boss. But they also offered to upgrade the line speed for an extra $5. That took three months (and another dozen calls) before it finally went through, me paying the upgrade rate the whole time. Then came today: Woke up to no internet connection. An hour on hold, another hour with some schmuck saying it wasn’t Qwest’s fault and an MSN schmuck saying it wasn’t their fault either. Qwest finally admitted they screwed up and put in a cancellation order for no reason. Got that resolved, supposedly. Ten minutes later, lost the internet connection. Then the dial tone! So another hour on the cell phone with another techie got it fixed. For about 15 minutes. Down goes the internet. As of 10 minutes ago I still had a dial tone. We’ll see how long that lasts. Spirit of service my butt…
QWEST SUCKS! I have had a problem with my home phone line for over a year1 I call for help and they want to charge me 60 bucks to have a bastard technician come out and try and tell me that it is a problem with my house! I pay for service that I don’t get! DOWN WITH QWEST! I will never use them again!!! Tell everyone you know QWEST SUCKS!!!!!
Don’t try to email me because my Qworst DSL has been down for 2 weeks now. When you call customer service on the weekend it is a 3-4 hour wait only to get bad information. Sometimes, after waiting for hours you get a message that you’ve been on hold too long and then it hangs up.
Why don’t they take the money they spent on TV commercials and actually spend it on customer service? I want to gag everytime I see one. As if they think they can change public opinion with a commercial when all you have to do is call them once to know they suck.
Let’s let our bloody knuckles heal a little while from bashing each other’s politics:
Tell your WORST service horror story ever… I had an amazing one that happened today…
Today, got into work and our Long Distance, Internet (DSL) and Voice Mail was all not functioning… I called Qwest (whose slogan is: “The Spirit of Service” HA!) I asked them what was up and they said that they had made a mistake… and that all would be restored in the afternoon…
When I had no Internet by the afternoon… I called up and this is what they said:
“Oh sorry sir, you will have to order a new modem, your old DSL modedm doesn’t work anymore.”
“I said B.S!!! It worked 4 hours ago!!!”
“No Sir, it has been shut off!”
“I said it is your fault!”
“They said yes it is but your modem no longer works…”
“I said okay, overnight me a modem, and restore my service by tomorrow!”
“Sorry sir it takes 5 business days to ship a modem and 1-2 weeks to set up DSL”
“NO FREAKIN’ WAY!!! My business is 100% reliant upon this service!!!”
“Sorry there is nothing we can do…”
So I said lets start elevating this. 2 hours later I FINALLY get through to a senior supervisior who categorically could not have cared less about my problem. He was snarky, disinterested, and even combative, saying to me “Well you paid your bill late a couple times last year, why should we snap to when you’ve paid late in the past?”
At this point I became a raving lunatic. Told him he could kiss my shiny posterior, where he could go to in the afterlife, and told them they just lost a customer.
—-
THE HAPPY ENDING:
I hung up and called Comcast, and they were cheerful, friendly and helpful. The Service Rep told me to go down pick up the install kit, and 45 minutes later I had Internet service, that is 5 times faster then DSL!!! NO fees… EASY! Everyone I dealt with was friendly and helpful.
I am not about to say Comcast is a wonderful company, but they saved my tush today, and made it easy…
QWEST is getting a complaint filed against them at the Attorney Generals office. QWEST (Used to be known as US WEST aka US Worst) is so bad that there is an entire office set up in the Oregon AG office to handle JUST complaints about Qwest…
OK there you have it. Avoid Qwest DSL at all cost…
I called Qwest to send a technician to my house because my DSL had been down for approximately a week. Once he got there, I showed him the problem: the modem wasn’t connecting. He took a look at my setup and stated to me, out loud, that I was a complete dumbass. He said that I had the modem plugged into the phone base, and it was supposed to be plugged into the computer for the DSL to work. I took complete offense to this! Who is he to tell me what to do with the modem? I am the customer, goddamnit! I am the customer, and I am always right! Goddamnit!! I said that to him, and without warning he began to beat me unmerciful. He punched me in my solar plexis, effectively rendering me helples, and kicked me several times about the face, neck, head and chest while laughing manically. He then shoved the modem in my mouth and tried to kick it down my throat. Just before he left, leaving me in pool of blood and piss on the kitchen floor, he ass raped me with one of my collective clown figurines! It was the sad clown too…my favorite! The nerve of these people! Qwest sucks! I’m calling the police!
Qwest sucks Ass. My friend, unaware of qwest’s reputation, recently switched his cell phone service to Qwest. I about had a shit hemmorage when he told me. Then he tells me it took 10 days to switch over, he averages 1 bar of reception, and they told him to switch to roaming to get a better signal. Hah? Stupid Bork.
I too was assaulted by a Qwest employee! How do they get away with such atrocities? It was a warm Wednesday afternoon, and I had been enjoying a twelver of PBR on my front porch gazing at the new exhaust pipe I had just strapped to my ‘84 Trans Am. A Qwest repairman was making his neighborhood rounds checking on the outside telephone lines. I casually mentioned that my line had recently developed a problem with static, and wondered if he knew of any similarities in the area. He flashed me a warm smile, then grabbed my overall straps and threw me down the front stairs where I immediately bashed my head on the concrete walkway. He then pounced on top of me and began a downpour of fists to my face, counting out loud the number of blows he was delivering. I begged and screamed for help as his partner dashed up to my property. I was hoping he would offer assistance…unfortunately, he did. He picked up my daughter’s tricycle and smashed me on the legs with the training wheels, slowly working his way up to my throat. My daughter witnessed the tag team beating, and screamed as my bones began to protrude from my flesh! After what seemed an eternity, I was ordered to struggle to me feet…bad move. The last thing I remember was feeling the blood pour from my ears and hearing my daughter scream “Noooo!”. Then…total blackout. I woke up covered in blood with my limbs crumpled beneath my body, a phone line wrapped around my neck, and my new exhaust shoved up my ass. On top of it all, I had shit myself sometime during the melee. My baby girl did not have to see this! I swear, I am suing Qwest! Their phone service sucks!
Perhaps the worst thing about Qwest is that they have access to all of your personal information. As soon as you give them your phone number, they can get your address. As soon as they get your address, they can round up a few of their buddies and come looking for you. As soon as they find you, they can make your life a living Hell.
I received a letter from Qwest informing me that I may be able to save some money on my phone bill and prompting me to call for an account review. Seeing as my gig as a professional male cheerleader wasn’t raking in the cash as I had expected,I decided to contact them to see if I could squirrel away some dough. My friends, I wish I had never made that call.
It started out innocently enough. The rep that I was speaking to, Catina, seemed very nice. I asked her if I could please have an account review, and she gladly obliged.*Whoo-Hoo!* Working together, we figured I could actually save $12.83/mo. Great! I told her to “gopher” it! (Haha…I love that joke). She completed the order and then asked if I was interested in Dish TV. I politely declined, and she asked if she could take a moment and tell me about their great rates. Again, I said no and this time she accepted my refusal. She re-capped the order with me, and asked if I had anymore questions. She thanked me for my business and then said “See you soon.” I found this peculiar, but thought nothing of it…until Thursday night. Now, I was the head cheerleader at my high school. I was “Captain Northstar”. I know a little somethin’ somethin’ about “Spirit of Service”. And the three day ordeal that I was about to experience was not spirit of service at all!
I was in my living room bumping “Whoop, There It Is” and doing jumping jacks while watching a tape of “Body by Jake” when I noticed the white van come to a screaching halt at the end of my driveway. I didn’t even have a moment’s time to react before my door was kicked down and I was shoulder tackled through my Chinchilla’s cage. (Poor Mr. Pink didn’t see it coming either, and the image of his terrified little face being crushed and exploding under my own body haunts me to this day
) Now I’m in pretty good shape, as you can probably tell, but I could not take on a four man sneak attack. I was quickly hog-tied and thrown into my basement, where I would spend the next 3 days of my life living in complete horror.
The days slowed to hours, the hours to minutes, and I sat frozen wondering if I would ever see the sun again. It didn’t take long to comprehend what was going on. I could smell smoke and hear chants of “Spirit of Service….Spirit of Service!” coming from my living room upstairs. It was Qwest! I think they were burning Mr. Pink’s flesh in some kind of sacrificial ritual! Then the door creaked open enough to see the shadowy silhouette of a woman. What I didn’t see was the unused one gallon paint can being hurled down the stairs at my face! Oh my God! I haven’t felt pain like that since I fell off a 2 story cheer-amid Junior year! My face was mangled. It didn’t help that the lady came down and buried her finger nails into the open flesh. Sweet baby Jesus! Her name tag read “Catina”. And with her were three men. What did I do to deserve this torment?!
The worst was yet to come. Upon destroying my home, the culprits, all wearing their “Spirit of Service” Qwest shirts, discovered my beloved high school chearleading uniform. And I’ll be a dead monkey if they didn’t make me strip and put it on. Now they want me to do cheers? My face almost fell off as I was forced to stand up, how could I possibly give them a 110% Northstar cheer? I couldn’t, I wouldn’t disgrace my uniform. Now, you’d be surprise how priorities change once a 6″ hunting knife is plunged into your forearm…I cheered my little heart out. The Qwest (as I was now told to refer to them as) sat and laughed at me as I gave it my all. They kicked, punched, threw elbows, repeatedly kicked me in the nuts and made me dance barefoot on broken glass…forcing me to recite sacred cheers through tear and blood soaked smiles. Then, Catina clothes-lined me down and burnt my genitals with cigarettes. After that, they decided I should remove my uniform…but not by taking it off, no-no. They doused me with lighter fluid and burnt it off my person! Oh God, please, someone save me! My uniform, my flesh, gone! I’ll listen to you about Dish TV, I’ll listen now!!!
My mother found me on the third day…the Qwest no where in sight. I try to block out the days of torture, but they never go away even though I had been passed out from the pain most of the time…I think. But I will never forget. How can I? Everytime I look in the mirror, I see a sad and broken male cheerleader…one with “Spirit of Service” carved into his forehead. The Qwest left me with a permanent reminder of just who I had fucked with…Qwest Sucks!
Qwest sucks.
I was going to work for them for a special program, they gave me an offer in december, and then in april, just a few weeks before graduation, they got rid of the program, but told me i still had an offer.
I was dissapointed, but said fine, i still have an offer.
Just yesterday, 2 weeks before graduation, they told me now they are no longer honoring their offer.
They are full of shit, and I cant wait till they go out of business.
I own a green helicopter.
Not for long
I am experiencing the greatest thrill of my life. I just called Qwest and told them to shove my phone service and DSL up their ***! I’ve been fighting these people for years, have filed numerous complaints with the PUC, the FCC etc. and they still contiue to mess with me! This week alone, they shut my phone off because THEY credited my payment to the wrong number, and now are trying to charge me a reconnect fee, they have charged me the late fee, that they never told anyone about, for the last few months, they refuse to change my billing date since I only get paid once a month and they had the audactity to make a “courtesy call” to my job to ask when and how I was going to pay my bill. Oh and lets not forget the fact that they’re trying to charge me $200 for a cell phone that I paid over 2 years ago. QWEST SUCKS!!!
First of all, thank you for letting me vent. I’m know that Qwest doesn’t give a rat’s —! I bought the stinking dsl modem. I know that was a mistake but at the time they were the only game in town for “high speed” (That’s another issue!) I used it for two months and they won’t buy it back. What good is it to me? Anyway I went to Comcast and it’s a totally different story. They don’t require you to buy anything! Just the service! Fair warning Qwest is bad! In every way! Don’t use them for any service! They are the devil’s spawn.
YIPPPEEEE!!! My wireless contract ends in 2 weeks. I have had constant problems with my wireless bill. I had a shared plan,(2 phones)
when my son enlisted in the military and went to basic training, he left his phone here at my
house. I called QWest to see if I could deactivate the phone, they said that because of the “special” price that I received for the shared plan, some customer loyalty BS, that i would have to pay a deactivation fee. Well, he was coming back to the area to finish school, so I decided to leave the service on. Well, they must have recorded the information and subsequently the next month I receive a $511.00 bill. OMG!!! After calling and asking what was going on, the CS rep told me that my son had used 3000 daytime minutes which is over our plan minutes. NOT!! He was in Georgia where QWest doesn’t even have a network. They then tried to say that someone must have stolen the phone and used it. I then asked to have a detailed bill, which I never got.. Anyways, to make a long story short, I had to get an attorney friend of mine to write them a letter and threaten to file a PUC complaint before the problem was resolved. After that I tried to disconnect my service, they then offered me a free 3 months service if I stayed with them. Ok, I took the bait. Now, after bogus 200 dollar charges appearing and numerous other BS charges I called today to disconnect my cell phone and my land line. The last kicker is, when I called to disconnect my land line the jerk that took my request actually had the nerve to say that they hated to see me go and valued me as a long time in good standing customer. PFFFT, offered more free service BS, I said no, he then became rude and argued with me. GOODBYE QWEST, I AM SOOOOO GLAD I WILL NEVER HAVE TO PAY YOU ANOTHER RED CENT. Hurrah for your competition, they actually have excellent customer service and seem actually pleased to have my business. Oh and too bad about the bottom dropping out of your stock this week!! HAHA what goes around comes around.
I am sick of that light going red every 5 minutes.
i recently moved from a house that is 2 miles away and we had always been very pleased with our phone service there. after we moved we found out that they dont cover our new area so we had to use ….qwest….after a month our dsl modem quit working and i was already trying to cancel our bundled satellite. direct tv wasnt worth crap over dish network and after i canceled they kept billing me! they billed me for 3 months AFTER i had canceled. when i called about our dsl they put me on hold and i finally got through to a guy who didnt hardly speak english. he had no clue what he was talking about and told me it was just my power cord. he sent me a new power cord (which i paid for) and it still didnt work. i called again and got put on hold just to talk to a women who only knew a few lines. she told me she wud send a new modem (paid for that too). i got my modem TWO weeks later and plugged it in to find out that i had no service. called that in and found out NOBODY KNEW WHY! by this time i was loading my shotgun and looking for the nearest sales office. after waiting a few days i finally got my internet service back. after waiting 6 months qwest/direct tv sent me a box asking for their stuff back…i cant wait until i can move again and get on a good service plan. qwest has no customer service. well, thanks for this oppurtinity to vent and remember: friends dont let friends get Qwest. buy smart
so today i find out that qwest is switching their wireless service to verizon. i called qwest to find out how this was going to affect our current wireless service with qwest and of course no one could answer my questions. i did find out that we have to wait until October for someone to call me and switch us to verizon. our contract with qwest isn’t up until may 09 and if we decide to go with verizon they will forego any charges for ending our contract with qwest. but i informed the cs rep that i was having technical problems with my phone and i was told they no longer had the phone i currently own, but they would send some generic replacement. also, if i choose to end my contract with qwest before i am offered to switch over to verizon i wil be billed fees for cancelling contract early. i cannot stand the customer service.
I work for Qwest on the online customer service and I am sure that EVERYONE has valid reasons to believe that they have such hatred for our company. When it comes down to it, the original poster stated that he disregarded his own mailed notice of disconnection… we cannot force you to read your mail. There is no law that we have to contact you by phone, and depending onthe history of the account or previous payment arrangements, we may not be legally obligated to send any notice. If the payment was made online and there was no confirmation of the payment and nothing came out of the credit card to indicate the payment was made, then most people would figure out that the payment did not go through. Qwest did not “lose” your payment. If it had gone through and did not post on your account, you could say it was lost, but as it is, you did not follow up to ensure that your bill was paid and you ignored the notice that you received… but hey… I work here and I still think Qwest Sucks, but for a lot of much more valid reasons than any of you whiners
Qwest suck so much they are the most incompetant people. I dont know how some of these people get hired, some of the simpliest questions no one can anwser. Do they think no one has a life and can sit on the phone for hours upon hours i dont think so, so many departments to go through just to anwser a simple fucking question. Half the people dont even have brains. learn to help people out thats what their there for RIGHT!!
No there just there to make your life difficult. All and All FUCK YOU QWEST!!!!!!!!!
Lisa says:
I have to agree that Qwest sucks! I have had so many problems to mention! It was so bad that I cancelled my contract early and have to pay the $200.00 early termination fee, just so that I do not have to deal with that lying, deceiving company ever again! I pray that they go out of business! After all of this they will never get another dollar from me ever again!
American Consumers need to get a grip on reality and realize that they are only victims of there own stupidity its not qwest’s fault there a large company and cant fix things in 15 seconds. Take a breathe and think of all the other companys quitely taking your money. and they dont even remind you of the details.
Having worked many years in companies that provide customer service, including technical service, I continue with my assertion that Qwest sucks.
It can be done a lot better.
For example, last week I reported a noise problem on my landline. I went to their website to report the problem. There was no way to enter relevant text that:
-I had tested at the interface box, verifying that the problem was not inside my home
-The interface box and pedestal were accessible without going through a gate or being exposed to a dog. I didn’t have to be home.
The first responding repair tech came when nobody was home. He couldn’t find the pedestal or the box. He left no note. I only found this by later logging on to theirr web site and checking the repair ticket status.
The second guy called yesterday before he came. I gave him directions, and then had to leave. I don’t know if he came or not - no note, no call. The line still malfunctions.
Qwest sucks.
Well guess what! The service is just going to get worse. I work for Qwest as an outside tech and came into work this morning to find out that I’m being laid-off. I busted my ass for that shit company for eight years and now I’m out on my ass next month. So you’ll be seeing even worse service in the future now that they are laying off more outside techs.
hello all,
anyways if you all think your problems are bad there is this “project” called VMDU and this is the floor i work for… Now i really feel bad for these ppl. Vmdu is where Qwest has made an agreement with an appartment complex to only offer their services. DTV and choice online usually… witch both thru qwest is the dumbest idea ever, but anyways just feel good that none of yall have to deal with that! anyways i do agree with that QWEST needs to be ended!
I am a supervisor at a Qwest Call Floor. I am actually glad that i found this site! It is opening my eyes that something is worse than i thought… I do agree with the fact that qwest services sucks ass! I personally have never had it, for one when i look up my address it cant be found… oh wow i have been here 10 years and thank god they cant find me
I HATE QWEST. I have an 800#, but if some call me from a pay phone, they charge an additional $2.25 per call. They will nickel and dime you to do death. Have you ever seen a more confusing bill. There is NO ONE worse than QWEST, except maybe Direct TV. A marriage made in heaven. Direct TV put a hole in my roof when the put in my service, but would NOT come back to fix it. I HATE QWEST!!!!!!!!